But connected workspaces? What are they?

Connected workspaces are an essential component of digital transformation for businesses, enabling them to transition from operating on a traditional or on-premise architecture to a cloud-based model.

Connected workspaces provide users access to a virtualized environment that includes applications, data, and services from multiple sources. The concept makes businesses a lot more savvy with technology and data!

Desktop-as-a-Service (DaaS), specifically, enables collaboration within the premises of the business and across departments and remote locations. However, connected workspaces still act as a hurdle in digital transformation because they require significant investments in hardware, software, and IT resources.

That is where the expertise of an OEM (like you) is required. A connected workplace comprises a networked collection of tools and systems that enable a safe and productive working environment.

How does a connected workspace work, and what can it do?

A connected workspace simplifies the user experience by securely connecting employees with all the resources they need to stay productive. It provides a unified view of all the applications, documents, and systems across your organization and solutions for collaboration, communication, and project management. 

The worldwide connected worker market reached $4.21 billion in 2021 and is anticipated to grow at a CAGR of 24.2% from 2022 - 2029. As a result, it is estimated to reach $24.32 billion in 2029, almost six times more than what was achieved in 2021!

A connected workspace, also known as a smart office or an intelligent workplace, supports the evolving approach to work, including remote work and flexible working hours.

When the COVID-19 pandemic compelled us all to sit at home and work, it brought with it a need for a single point of access to all resources.

In addition, a connected workspace increases productivity by providing automated workflow systems, task management applications, and real-time communication tools.

Employees can work with each other in real-time using cloud-based services, such as document-sharing systems, communications platforms, video conferencing, and other collaboration tools.

What are the benefits of connected workspaces?

Business leaders, HR managers, and internal communications professionals often discuss a connected workplace. To turn this concept into a practical reality, it is essential for OEMs first to define what a connected workplace means for businesses and identify the benefits that it can provide for both employers and employees. Here are the benefits of connected workspaces:

1. Enhanced security

Controlling access to the workplace reduces security threats for hybrid businesses. Employees can plan office visits, gather visitor information, send security alerts, and refuse admission to unauthorized guests using connected devices.

2. Greater flexibility

Employees in a connected environment can work from any location and on any device, such as a laptop at home or a smartphone at the airport. They can work quickly and efficiently with access to essential data and tools. With the rise of remote work, connected workplace solutions enable businesses to update workflows and implement fresh, innovative procedures.

3. Improved collaboration

A connected workplace solution can make it easier for individuals, teams, and leaders to communicate and collaborate. They can share ideas and documents in real-time. A Stanford study shows collaboration boosts employee concentration by 64% compared to those working in silos.

4. Reduced overhead costs

In a connected workspace, physical storage requirements are minimized by a central platform for data, information, and knowledge sharing. It also enables employees to work from anywhere, saving money on travel and infrastructure. 

5. Increased productivity

Connected workplaces are more productive because employees have access to the resources and information they require whenever and wherever they need it—the constant access to data and resources results in shorter turnaround times and higher employee productivity.

6. Optimal employee satisfaction

Workflow barriers are removed in connected workplaces, allowing employees to concentrate on their work rather than wasting time in unplanned meetings and discussions. As a result, IoT in connected workplaces enables employees to perform at their peak levels in their preferred environment, enhancing employee satisfaction.

7. Simplified knowledge management

Effective knowledge management is crucial for organizing and maintaining critical information within a business. It involves finding efficient ways to store and retrieve information so that employees can easily access the information they need and implementing safeguards to protect confidential data from unauthorized users.

What are the challenges of implementing connected workspaces?

In the aftermath of the COVID-19 pandemic, facility managers and workplace strategists must provide an enjoyable work environment and prioritize safety.

By using an agnostic Internet of Things (IoT) platform and integrating complementary solutions, OEMs can create an intelligent workspace for businesses that enhances employee experience, keeps everyone safe, and enables problem-solving on a larger scale.

However, even though the digital workplace has made it easier for businesses to engage with their employees, it presents several common obstacles:

1. Privacy

The increased connectivity of a connected workspace means that businesses must pay close attention to the privacy of their employees. They should establish proper guidelines regarding the collection and use of employee information and what kind of access third-party service providers are allowed on the network.

2. Accessibility

Businesses must be aware of their employees’ needs regarding accessibility in the connected workspace. They must ensure that the technology is easy for all employees, regardless of physical or mental abilities and capabilities.

3. Infrastructure

We already know that office space is expensive, and transforming it into a connected space will increase the expense. To ensure adequate security, businesses must update their infrastructure, such as wireless networks and cloud services.

4. Data security concerns

Connected workspaces can create data security risks if they are not implemented correctly. Businesses should use secure protocols and encryption techniques to protect data from hackers.

How can IoT improve workplace security?

IoT in workspaces is used for improving security, enhancing working conditions, gathering data, optimizing processes, and boosting productivity. Businesses can use IoT-enabled devices such as sensors and cameras, which help:

• Detect suspicious behavior
• Monitor activity inside the workplace
• Alert managers and employees against unauthorized access

IoT-based security systems are also used to control access to restricted areas by requiring authentication with biometric data, such as fingerprints and facial recognition. These systems are more secure than traditional methods like passwords and keys, making it much harder for someone to gain unauthorized access.

How can OEMs help build a connected workspace for a business?

A connected workspace helps businesses save time and money on IT maintenance costs. It eliminates the need for redundant workflows or manual tasks, including updating security patches or configuring new software or hardware. As an OEM, here is how you can ensure the successful implementation of a connected workspace:

1. Research and identify the needs of businesses

You need to research and understand the specific needs and challenges businesses face in creating connected workplaces. This may include understanding the types of technology businesses are currently using and their goals and priorities for the workplace.

2. Develop a range of solutions

Based on the research and needs identified, you can develop various solutions that address different aspects of connected workplaces. These solutions may include hardware, software, and services that enable businesses to connect and manage their workplaces more effectively.

3. Invest in research and development

Invest in R&D to continuously improve and enhance connected workplace solutions for businesses. This may include testing and piloting new technologies and gathering customer feedback to inform future product development.

4. Partner with other companies

As the IoT implementation scales, consider creating an in-house team with trained employees to manage the extensive network.

Consider partnering with other companies, such as software developers and service providers, to create comprehensive solutions that address a wide range of connected workplace needs.

For instance, as an OEM, you can create an employee experience platform that offers a single access point for all workers and can benefit IT departments as a whole.

If you need help, the IntuThings experts can help you build a secure and trusted platform for enterprise businesses, allowing their teams to easily access company resources and assets with just a few clicks.

Best practices for successful implementation of connected workspaces

• Look for ways to use IoT devices to reduce ongoing expenses, such as using sensors to monitor inventory levels and reduce order cancellations.
• Implement robust security measures to protect the IoT network against cyber threats, including keeping a record of all devices, changing default passwords, and regularly patching and updating the framework.
• Combine IoT with resource management to enhance overall productivity by monitoring external factors that may impact employee performance and using devices like smart standing desks to improve physical health and productivity.
• Spread awareness of the business vision, mission, and values throughout the firm. Encourage your clients’ staff to align their personal goals with them by posting them on a simple platform.
• Ensure leaders encourage and support the initiative and participate in collaboration activities to become a natural and genuine part of the culture.
• Important information should be thoroughly documented, readily available, and properly expressed. The clarity encourages workers to concentrate on the essential task at hand rather than looking for information.
• Make information accessible from anywhere to ensure information flow is bidirectional. Pay close attention to employee suggestions and consider fresh approaches to enhance the working environment.

How can IoT transform connected workspaces?

IoT-enabled analytics allow office occupants to use their devices to control various environmental conditions, such as heating, ventilation, air conditioning, lighting, and more. This connectivity improves comfort, satisfaction, and engagement for the occupants. Here are five use cases that inform us how IoT is transforming connected workspaces:

1. Asset tracking

One may link many physical things to the cloud network using IoT devices and sensors. Data is gathered and managed by software and sensors from all sources and helps monitor assets. In addition, it enables connected workspace owners to control their physical assets remotely.

2. Wearable devices

Wearable technology in the connected workspace can allow teams to communicate constantly. There are several connected devices, from smartwatches with messaging capabilities to headsets that monitor vital signs and alert the wearer about emergencies or stressful situations.

For example, the precise locations of the injured or trapped personnel can be determined via GPS tracking via IoT wearable devices, speeding up rescue efforts.

Besides, wearable tech can help prevent workplace burnout and promote collaboration. It helps deliver virtual training and simulate work environments to improve employee productivity.

3. Smart building systems

IoT is one of the fundamental technologies making intelligent workspaces possible. IoT  empowers facility systems to collaborate, allowing seamless management of temperature control, ventilation, occupancy, elevators, common area utilization, and overall employee and guest comfort through a single pane of glass. Additionally, IoT sensors assist businesses in cost reduction by controlling energy consumption.

4. Predictive maintenance

IoT in the workplace enables decision-makers to take proactive action based on data insights. Monitoring working conditions allow them to provide pleasant and ambient environments. IoT sensors detect extreme temperatures, humidity, vibrations, and smoke. They also discover the need to fix equipment defects to prevent failures and accidents with the aid of IoT predictive maintenance notifications.

5. Real-time data and analytics

IoT-enabled workplaces continuously monitor employee productivity by analyzing insightful data. They also link resources with devices to automate processes. Managers have real-time access to data analytics, which are essential for generating profitable business decisions.

Over to you

The integration of IoT technology is transforming traditional workspaces and revolutionizing business operations. With IoT, you can help create more flexible, adaptable, and technologically advanced spaces for businesses better equipped for the future.

By integrating digital computing and analytics, they can analyze data sources in real time and make informed decisions based on the insights gained. This can help improve efficiency and reduce costs with greater accuracy.

For employees, a connected workspace promotes productivity and facilitates in-person and remote collaboration by simplifying security. Adopting IoT as part of their long-term strategy helps businesses overcome the final barrier to digital transformation with adaptive workspaces.

As an OEM, you can provide businesses with improved situational awareness, enhanced customer service capabilities, and the ability to use advanced automation solutions. Build a connected workspace solution for them to increase their efficiency and improve collaboration among employees.